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Help

  1. Help

Getting Started

Welcome to the new TCU Financial Group website and digital banking experience. To help get you started with online banking we’ve got some Banking Demos to help you with steps to onboard to the new digital banking platform, get a feel for completing some daily banking transactions, learn about some enhanced security features and more.
Reminder: You will need to recreate your Interac e-Transfer profile to send e-transfers. Please login to online or mobile banking to set up your profile. 
Banking Demos

Everyday Banking Help

Download our new mobile app, get help with frequently asked questions, or watch our online banking demos to make the most of our digital banking experience. 

Mobile App

Download the online banking app from the Apple App Store or get it on Google Play.
Download the App

FAQs

Get step-by-step digital banking help with our frequently asked questions.
FAQs

Online Banking Demos

Watch visual online banking demos to learn more about the most common digital banking activities.
Banking Demos

MemberLine Support

Connect with our local MemberLine team for digital banking support.
Contact Us
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