When enabled, alerts are text or email messages that notify you of changes within your account. These alerts add additional protection to help you identify potential fraudulent activity as soon as it happens. They are enabled through online banking. You can subscribe or cancel these alerts at anytime.
Sign Up for Alerts
Alerts are managed through online banking.
- Login to online banking
- Click on Message and Alerts (found on the left hand navigation)
- Select 'Manage Alerts'
- Add Contacts - add an email address or mobile phone to receive your alerts
- Add the alerts you would like
|Alert Name||How the Alert Works|
|New Payee Added||This alert notifies you when a new billpayment vendor is added to your online banking account|
|Personal Access Code (PAC) Changed||An alert when your online PAC has been changed|
|Online Banking Locked Out Incorrect Response to Security Question||This alert notifies you that access to online banking has been locked because your security questions have been answered incorrectly, exceeding the maximum attempts allowed|
|Online Login||This alert notifies you anytime a login has occurred|
|Interac e-Transfer recipient added||A notification when a new Interac e-Transfer recipient has been added|
|New Messages available||This alert notifies you when a message has been received in online banking|
|Small Business Online Banking Alerts:|
|Transaction Pending Approval||This alert notifies small business users each time a transaction requiring their approval is initiated by a delegate or another signer on the account|
|Transaction About to Expire||This alert notifies small business users each time a transaction requiring their approval is about to expire|