Setting Up New Mastercard Payee

Are you looking to set up your new Mastercard as a Payee through online banking? Below are instructions to help you our for both the desktop website and the mobile app.

Important Note: US Dollar Mastercards cannot be paid through online banking. Please contact our MemberLine Department for assistance when making this payment.

Desktop Website Instructions

1. Log into Online Banking

2. Click “Payments” from the menu on the left side of the screen.

Mastercard Payee


3. A new menu will appear below “Payments.” Click “Add/Delete Payees.”

Collabria Utility Bill


4. A new screen will appear which lists all current Payees. Below the heading “Delete Payee”, click on “Add Payee.”

Mastercard Payee


5. A screen will appear titled “Add Payee – Step 1.” Enter the word “collabria” in the search box and click Search.

Mastercard Payee


6. Click on “Collabria Mastercard.”

Mastercard Payee


7. Enter the 16 digit account number from your statement in the “Account Number" box.

Mastercard Payee


8. You should now see a screen confirming that adding your new payee is complete.

Mastercard Payee

Mobile App Instructions

1. Log into the mobile app.

2. Click on “Pay Bills.”

Mastercard Payee Mobile


3. Now click on “Manage Payees” below the heading “Pay Bills.”

Mastercard Payee Mobile


4. A new screen should appear. Click on “Add Payee” below the heading “Manage Payees.”

Mastercard Payee Mobile


5. A search box should appear. Type “collabria” in this box.

Mastercard Payee Mobile


6. In the search results, click on “Collabria Mastercard.”

Mastercard Payee Mobile


7. Enter the 16 digit account number from your statement in the “Account #" box.

Mastercard Payee Mobile


8. A screen will appear to confirm your information. If the information is correct, click “Confirm.” If not, click “Cancel” or the back arrow to enter the correct information.

Mastercard Payee Mobile


9. You should now see a screen confirming that adding your new payee is complete.

Mastercard Payee Mobile

If you encounter any problems during the set up process, please contact our MemberLine Department.

 

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