Member News

Travel Notice

Please let our MemberLine department know when you are travelling outside of Canada. This will help to avoid any service interruptions with your TCU Financial Group MEMBER CARD debit card.

For more useful travel information, please visit our Travel Tips page.

 


 

National Philanthropy Day

November 15th was National Philanthropy Day. On this day communities come together to recognize individuals, corporations and organizations for their philanthropic work. Jim Pattison Children's Hospital Foundation nominated TCU Financial Group as an Outstanding Corporate Philanthropist at the Regina National Philanthropy Day event. Representatives from TCU attended the event and accepted the award.

National Philanthropy Day

 


 

Branch Changes

The following branch changes will be effective October 31, 2017:

  • Personal Teller Machine (PTM) service will be discontinued at all locations

The following branch changes will be effective November 6, 2017:

  • Saskatoon Ludlow Branch and Regina Quance Branch will be open 6 days a week (Monday to Saturday)
  • Saskatoon Stonebridge Branch will become our first Advice Centre

All other branch hours will remain the same. For full branch hours visit our Contact Us page.

For more convenient ways to manage your money outside of branch hours, try our other great services:

 


 

Credit Union Day

TCU Financial Group will be celebrating Credit Union Day on Thursday, October 19. Join us at any one of our branches for treats and refreshments as we honor the spirit of the global credit union movement.

 


 

TCU Supports KidSport

KidSport Regina


KidSport Saskatoon

TCU Financial Group is proud to support KidSport in both Regina and Saskatoon. KidSport is a children’s charity which assists children of families facing financial obstacles to participate in community sport programs so that all kids can play. The goal of KidSport is to provide these children with the opportunity to achieve physical, social, intellectual and moral development through participation in sport. More information on KidSport can be found at: www.kidsportcanada.ca/saskatchewan

 


 

Travel Notice

When travelling outside of Canada, it is important to let TCU know of your travel plans. This will help to avoid service interruptions with your TCU MEMBER CARD. Please contact our MemberLine Department at 1-877-828-4343 to inform us of your travel plans.

 


 

TCU Supports Creative Kids

Creative Kids Donation


Creative Kids and TCU Financial Group are excited to partner together in 2017. Creative Kids is a program grounded in the belief that access to artistic and cultural activities has a transformative impact on the lives of children and youth. Whether it is music lessons, dance training, visual art instruction, language classes or theatre camp, it’s been proven that participation in creative activities from an early age can have deep and profound effects that endure a lifetime. Creative Kids works to reduce the financial barriers that prevent kids from participating in these activities. More information on Creative Kids can be found at: www.creativekidssask.ca

 


 

TCU Mobile App Updates

The TCU Mobile App has been updated. Some features included in this update:

  • Ability to manage and configure alerts within the app
  • Redesigned Find Branch/ATM locator with integrated map

For more information, please visit our Mobile App page.

 


 

Stonebridge Branch Changes

Effective May 1st, the Stonebridge Branch hours will be Monday to Friday 9:30 AM to 5:00 PM and closed on Saturdays. For full branch services on Saturdays, please visit the Arlington or Ludlow Branches. All branch hours and locations can be found on our Contact Us page.

As well, the Saskatoon Business Services Team has relocated to our Stonebridge Branch. Please note: Deposit services remain at Arlington and Ludlow Branches only.

 


 

CRA Payment Issue

CRA payments made to SIN numbers beginning with 00, 02, 05, 07 or 8 cannot be made electronically. This includes online banking, mobile app or telephone banking. These payments can be made in branch or through the mail. In both cases, all necessary paperwork must be included. If you have any questions, please contact our MemberLine Department.    

 


 

TCU Annual General Meeting

The TCU Annual General Meeting was held on Wednesday, April 5. The Board of Directors Election Results were announced during the meeting.

The TCU Annual Report 2016 highlights the financial results from the past year of operations.

 


 

Bill Payment Notice

Same day duplicate CRA or bill payments are not allowed by our system for security reasons. All duplicate payments will automatically reject and be credited back to the account the following business day. It may take up to five business days to process payments and credit to the applicable account.

 


 

Travel Notice

TCU Financial Group has received reports some locations in Mexico are not accepting US currency. Additionally, some travelers have experienced difficulties with paying in US funds due to the fees and other charges to exchange for Mexican Pesos.

Members travelling to Mexico are recommended to purchase Pesos, and as a backup, take Canadian funds to exchange at their destination. Many travelers purchase $1 USD bills for tips and they may still want to do so. Members can also contact their travel agent to find out if their resort is willing to accept cash or provide different payment options.

When ordering foreign currency from TCU, we require two weeks’ notice to ensure we can meet all requests. Foreign currency can be requested at your local branch or through our MemberLine Department.

Reminder: When travelling outside of Canada, it is important to let TCU know of your travel plans. This will help to avoid service interruptions with your TCU MEMBER CARD. Please contact our MemberLine Department at 1-877-828-4343 to inform us of your travel plans

 


 

New Mobile Website

TCU Financial Group is excited to launch our new mobile optimized website. With this new website, you will now be able to access features such as online applications, calculators, and content on our products and services, all with a mobile friendly design. Online banking functionality can be accessed by tapping “Login” in the upper left-hand corner. This website has been designed to replicate our desktop website but on a mobile device. To check out these enhancements, visit tcufinancialgroup.com on your smart phone.

 


 

October 2016 Horizon Newsletter

The October 2016 Horizon Newsletter is now available. Highlights include:

  • Message from the CEO
  • Your 2016 Board of Directors
  • Take Control of Your Life's Story
  • More Money in Your Pocket
  • Giving Back to the Community.
  • And more!

 


 

 

Find Branch/ATM

Enter address, postal code or branch name