| ALERT: We are asking for your help by avoiding branch visits unless they are absolutely necessary. We have enhanced our call centre staffing and our MemberLine Team capabilities so that we may serve your needs from a number of alternative methods. Please call MemberLine at 1 (877) 828-4343 before visiting a branch. Thank you for your cooperation. |
Member News
Mar 27
Mastercard Overlimit Approvals for Stuck Travelers
If you are a TCU Financial Group Mastercard holder who is stuck outside of Canada because of COVID-19 and need funds to return to Canada you can apply for an Overlimit Approval from Collabria. This only applies to expenses related to COVID-19 impacts. For example, food, shelter, medical expenses, prescriptions, car rentals or airline tickets. Please call Collabria to inquire 1-855-341-4643.
Mar 20
Increase in Limit for Mastercard Contactless Transactions
To support our Mastercard members in making high value contactless payments at grocery & convenience stores and pharmacies, we are temporarily increasing the limit for contactless transactions from $100 to $250 for TCU Financial Group Mastercard holders (wherever these merchants have enabled acceptance of higher contactless transactions).
This increase will allow members to complete more contactless transactions, thereby reducing the need to touch the PIN pad or merchant terminal when making a purchase, creating a safer and more efficient transaction.
This increase will allow members to complete more contactless transactions, thereby reducing the need to touch the PIN pad or merchant terminal when making a purchase, creating a safer and more efficient transaction.
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