Member News

Apply for a TCU Scholarship

TCU Financial Group is awarding $10,000 in scholarships. Scholarships are open to all Grade 12 students attending any Regina or Saskatoon (or surrounding area) High School who are pursuing any type of post-secondary education for a minimum of one year full-time studies (proof of enrollment will be required).

Submissions are due April 30th, 2018.

For information on how to apply, please visit our Scholarship page


 

Board of Directors Election Results

The TCU Financial Group Board of Directors Election was held from March 28, 2018 to April 6, 2018. Tony Linner, Reagan Lowe, and Earl Warwick were declared elected at the Annual General Meeting on Wednesday, April 11, 2018. Congratulations to the successful candidates. We also thank Carla Gradin for allowing her name to stand.

To see the full Board of Directors, please visit our Meet the Board of Directors page.

 


 

Tips to Save in Income Tax

Our TCU Wealth Management Specialists recently met with CTV, in both Saskatoon and Regina, to share some tips that can help you save on the income tax you are paying.




For more interviews with TCU Experts, please visit the CTV website.  


 

Protecting Our Members

TCU Financial Group is continually improving our vigilance of fraudulent behavior to keep our members and their financial wellbeing safe. The recently introduced Proactive Risk Manager (PRM) solution is an example. This will add another layer of card fraud management with 24/7 monitoring and alerts. Also, we are continuously improving fraud control through employee training as well as our expanded branch video surveillance. 

For more information on our fraud prevention practices and tips to protect yourself, visit our Fraud page.

 


 

Mobile App Enhancements

Our TCU Financial Group Mobile App has been created out of the core Central 1 mobile banking app that continues to be ranked #1 in Canada by Forrester Research. The app is continually improving and we’re happy to bring you a few more updates to further improve your mobile banking experience. Here are the latest improvements to the TCU mobile app:

  • Account Activity Search and Filter Updates – Members can now filter or search their account activity using a pre-defined or custom date range. Transactions can also be filtered or searched based on a single amount or an amount range.
  • Message Indicators – Members will now see an indicator on the ‘Messages’ icon when they have any unread messages.
  • Enhanced Landscape and Portrait Orientations for Tablets
  • Touch ID (iOS) – When enabled, members will be able to login to the app using their fingerprint that has already been set up on their iPhone.
  • 3D Touch (iOS) – This feature will allow members to go directly to Transfers, Bill Payments and Deposit Anywhere from the phone home screen. When enabled, this feature is available on iPhone 6S and more recent models.

If you haven’t downloaded our app yet, give it a try! It is available in the App Store and Google Play. For those already using the app, you should receive the update automatically.

 


 

Travel Notice

Please let our MemberLine department know when you are travelling outside of Canada. This will help to avoid any service interruptions with your TCU Financial Group MEMBER CARD debit card.

For more useful travel information, please visit our Travel Tips page.

 


 

National Philanthropy Day

November 15th was National Philanthropy Day. On this day communities come together to recognize individuals, corporations and organizations for their philanthropic work. Jim Pattison Children's Hospital Foundation nominated TCU Financial Group as an Outstanding Corporate Philanthropist at the Regina National Philanthropy Day event. Representatives from TCU attended the event and accepted the award.

National Philanthropy Day

 


 

Branch Changes

The following branch changes will be effective October 31, 2017:

  • Personal Teller Machine (PTM) service will be discontinued at all locations

The following branch changes will be effective November 6, 2017:

  • Saskatoon Ludlow Branch and Regina Quance Branch will be open 6 days a week (Monday to Saturday)
  • Saskatoon Stonebridge Branch will become our first Advice Centre

All other branch hours will remain the same. For full branch hours visit our Contact Us page.

For more convenient ways to manage your money outside of branch hours, try our other great services:

 


 

TCU Supports KidSport

KidSport Regina


KidSport Saskatoon

TCU Financial Group is proud to support KidSport in both Regina and Saskatoon. KidSport is a children’s charity which assists children of families facing financial obstacles to participate in community sport programs so that all kids can play. The goal of KidSport is to provide these children with the opportunity to achieve physical, social, intellectual and moral development through participation in sport. More information on KidSport can be found at: www.kidsportcanada.ca/saskatchewan

 


 

TCU Supports Creative Kids

Creative Kids Donation


Creative Kids and TCU Financial Group are excited to partner together in 2017. Creative Kids is a program grounded in the belief that access to artistic and cultural activities has a transformative impact on the lives of children and youth. Whether it is music lessons, dance training, visual art instruction, language classes or theatre camp, it’s been proven that participation in creative activities from an early age can have deep and profound effects that endure a lifetime. Creative Kids works to reduce the financial barriers that prevent kids from participating in these activities. More information on Creative Kids can be found at: www.creativekidssask.ca

 


 

Stonebridge Branch Changes

Effective May 1st, the Stonebridge Branch hours will be Monday to Friday 9:30 AM to 5:00 PM and closed on Saturdays. For full branch services on Saturdays, please visit the Arlington or Ludlow Branches. All branch hours and locations can be found on our Contact Us page.

As well, the Saskatoon Business Services Team has relocated to our Stonebridge Branch. Please note: Deposit services remain at Arlington and Ludlow Branches only.

 


 

CRA Payment Issue

CRA payments made to SIN numbers beginning with 00, 02, 05, 07 or 8 cannot be made electronically. This includes online banking, mobile app or telephone banking. These payments can be made in branch or through the mail. In both cases, all necessary paperwork must be included. If you have any questions, please contact our MemberLine Department.    

 


 

Bill Payment Notice

Same day duplicate CRA or bill payments are not allowed by our system for security reasons. All duplicate payments will automatically reject and be credited back to the account the following business day. It may take up to five business days to process payments and credit to the applicable account.

 


 

Travel Notice

TCU Financial Group has received reports some locations in Mexico are not accepting US currency. Additionally, some travelers have experienced difficulties with paying in US funds due to the fees and other charges to exchange for Mexican Pesos.

Members travelling to Mexico are recommended to purchase Pesos, and as a backup, take Canadian funds to exchange at their destination. Many travelers purchase $1 USD bills for tips and they may still want to do so. Members can also contact their travel agent to find out if their resort is willing to accept cash or provide different payment options.

When ordering foreign currency from TCU, we require two weeks’ notice to ensure we can meet all requests. Foreign currency can be requested at your local branch or through our MemberLine Department.

Reminder: When travelling outside of Canada, it is important to let TCU know of your travel plans. This will help to avoid service interruptions with your TCU MEMBER CARD. Please contact our MemberLine Department at 1-877-828-4343 to inform us of your travel plans

 


 

 

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